The client takes care of safekeeping the password. In case of a forgotten or lost password, the client should complete a «Declaration–communication form» and submit it to address: 40, Tsarigradsko Shousse Blvd., floor 3, 1784 Sofia, the Operations Department or via fax 02/ 9765 320, or E-mail: customer.care@unicreditleasing.bg . The form may be downloaded from here.

   The form needs to be signed by the party to the leasing contract and bear a wet stamp /for clients that are legal entities/.

   The new password is sent to the client according to the manner of receipt preferred by him/her/it. The process takes from 1 to 5 business days. If the user has indicated an E-mail “for forwarding” (Alias) in UniMail, the password is sent automatically to that address as well..

For assistance in completing the form, please contact the „Customer Service Centre”.